What We Collect and Why We Hold It
When you open an account with us, we collect the information needed to run it — your name, email address, and the mobile number tied to your wallet. If you deposit via DANA, OVO, or GoPay, we receive a transaction reference and the sender wallet ID
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from the payment rail; we do not store your full wallet PIN or credentials. We also log device identifiers, IP addresses, and session timestamps to keep your account secure and detect unusual access patterns. Cookies on our site track session state and browsing preferences — nothing
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behavioural is sold or shared with advertisers. We may share limited data with payment processors, fraud-prevention services, and regulators where local law in Indonesia requires it. We retain account records for as long as your account is active and for the period required by applicable regulations
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after closure. Where local law permits, you may request a copy of the data we hold, ask us to correct inaccuracies, or request deletion of records no longer required for legal or operational purposes. Availability of these rights depends on your jurisdiction and the applicable rules
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in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.